Plain English, again.

This site and the book it leads to — RECLAIM: Where Did My Child Go? — are published by Directly Responsible, a trade name of an S-corporation owned by Mark Ingles. When this page says "we," that's who we mean.

This is not medical advice.

The book and every resource on this site are educational. They are not a substitute for medical, psychological, psychiatric, or therapeutic care. The author is not a clinician and does not hold himself out as one.

If your child is in crisis, in danger, talking about suicide or self-harm, or experiencing a mental health emergency, contact a qualified professional immediately. In the United States, the Suicide and Crisis Lifeline is reached by calling or texting 988. If there is an immediate danger to life, call 911.

A book is not a substitute for a person trained to help your child. Read the book, and also talk to that person.

What you can do with the book and the content.

When you receive the book from us, you have a personal, non-transferable license to read it, reread it, take notes in it, and use it with your own family. You can quote short passages responsibly, with attribution.

You can't republish the book in whole or part, sell it, modify it for commercial use, train an AI model on it, or post the full file publicly. If you're a school, clinic, support group, or other organization that wants to use the book with the families you work with, write in through the contact page — we'll usually say yes, and we'd rather hear from you than find out later.

What we don't promise.

The framework in the book works in the situations it was designed for. It is not magic. We cannot promise it will work for every child, every family, or every household configuration. We are not guaranteeing outcomes, behavioral change, recovery, or any specific result. The platforms named in the book may have changed by the time you read it; the underlying mechanics rarely have.

We disclaim, to the maximum extent permitted by law, all warranties whether express or implied. You use the book and the resources at your own discretion and with your own judgment.

Your responsibilities.

You are the one who knows your child. The book points at structures and moves that work in general; you decide which apply to your specific situation, and you adapt them. If a particular tactic feels wrong for your family, trust that instinct and skip it. If a situation calls for a clinician, call one.

Communications from us.

If you give us your email to receive the book or a resource, you're also consenting to receive occasional follow-up emails about updates to the book, related material, and other things we think you'll find useful. Every email has an unsubscribe link in the footer. We don't sell your email or share it for unrelated marketing.

Third parties.

We use a small set of third-party services to run this site and deliver the book. The full list, and what each one does, is on the privacy page.

Limitation of liability.

To the maximum extent permitted by law, Directly Responsible, its owners, contractors, and contributors are not liable for any indirect, incidental, special, or consequential damages arising from your use of the book, the site, or any resource we provide. Our total liability for any claim related to this site or the book is limited to the amount you paid us — which, since the book is free, is generally zero.

Governing law.

These terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. Any dispute arising from these terms or from the book or site is to be resolved in the state or federal courts located in that state, and you consent to that jurisdiction.

Changes.

We may update these terms over time. If we make a material change, we will note it at the top of this page. Continuing to use the site after a change means you accept the updated terms.